One of many current buzz terms in health care is Disruptive Innovation in
Health Care. It is one way of re-casting health care to be more effective
whilst more efficient and cost-effective. Let's see how each of these
terms relates to NETS.
Nothing is more disruptive to families than having a child who is sick
and who needs transfer urgently to another hospital for care. Yet this is
what NETS is all about. NETS steps in to assist families and children;
sometimes causing disruption in the interests of saving a life or
preventing a long term problem for the child.
Innovation is a key element in what we do and how we do it better.
Innovation is part of the quality cycle.
Health is always in our minds as the expectation and goal of everything
we do for a sick or injured patient. The reality of an emergency service
is focussed on illness or injury. So in our daily activity we are
thinking more about Illness than Health.
Last but not least, Care.
NETS is about Care; first and foremost. Care for a child in a local
hospital; while we are far away. Care in supporting local clinicians
whilst we and our tertiary colleagues are remote. Care in preparing,
stabilising and transporting sick patients to an appropriate destination.
Care of our teams in delivering all these things; including ensuring
skills and equipment are up to the task.
There is nothing intrinsically desirable about moving patients -
particularly when it is urgent, unplanned and/or surrounded by
unfamiliarity. We should always be aware of the implications for our
patients of what we do for them and their families in seeking to help
them. The advantages of moving a child to be in the right place for the
right problem at the right time must be seen against a background of
benefit outweighing risk. Solutions which don't involve a transfer, or
avoid unnecessarily complex or costly movements while at the same time
achieve the desired outcome for all are always preferable. Flying for
flying's sake is not justified. Just because we can is not sufficient
In December 2015 it was announced that NETS headquarters would be moved
from its current location at Westmead Hospital to Bankstown Airport. This
decision flows from development plans for the Westmead Hospital
which require the space occupied by NETS (and the NETS heliport) as well
as the adjoining multi-level carpark to be replaced by a new Acute