The NETS' Process
- A treating doctor, nurse or midwife activates the process by calling the NETS Line at the NETS' Clinical Coordination Centre.
- Each caller is patched to a NETS Consultant.
- The duty NETS team listens to the call via a telephone conference.
- Specialists from the hospital to which a referral might occur are contacted to offer clinical advice and management support. One of more join the conference call.
- As soon as it is clear a team is required, a NETS team is deployed by road or air. This can occur at any time after the call starts. NETS teams are located in Sydney for babies, infants and children and in Canberra and Newcastle for newborn babies. For patients close to border areas, a team from an adjacent state may be asked to respond.
- The referring doctor leaves the call to return to the patient.
- NETS discusses a plan for clinical management of the patient by a NETS team with referral hospital clinicians.
- A bed for the patient may be made available during this primary conference call or often confirmed later. Discussion may be required with other tertiary hospitals to assist in receiving the patient.
- After arriving on scene, the NETS team meets the referring hospital staff and works with them to implement the clinical management plan. After preparation for transport, the team calls in to the Clinical Coordination Centre and is patched in with the receiving hospital for a further clinical discussion.
- The patient is transported by the NETS team and handed over to the destination hospital.
- The team returns to Base or is re-deployed to another case.
Consultants
Consultants in retrieval medicine are on duty around the clock to take calls from referring doctors. A conference call established by th...
Hotline
The NETS Line is 1300 36 2500. Press:1 for an Emergency neonatal or paediatric retrieval ...
NETS Team
A NETS Team comprises a nurse and doctor and, for road missions, a NETS ambulance driver.For air missions, CareFlight operates...