The duty NETS team listens to the call via
a telephone conference.
Specialists from the hospital to which a referral might occur are
contacted to offer clinical advice and management support. One of more
join the conference call.
As soon as it is clear a team is required, a NETS team is deployed by
road or air. This can occur at any time after the call starts. NETS
teams are located in Sydney for babies, infants and children and in
Canberra and Newcastle for newborn babies. For patients close to border
areas, a team from an adjacent state may be asked to respond.
The referring doctor leaves the call to return to the patient.
NETS discusses a plan for clinical management of the patient by a NETS
team with referral hospital clinicians.
A bed for the patient may be made available during this primary
conference call or often confirmed later. Discussion may be required
with other tertiary hospitals to assist in receiving the patient.
After arriving on scene, the NETS team meets the referring hospital
staff and works with them to implement the clinical management plan.
After preparation for transport, the team calls in to the Clinical
Coordination Centre and is patched in with the receiving hospital for a
further clinical discussion.
The patient is transported by the NETS team and handed over to the
The team returns to Base or is re-deployed to another case.